1. We process order once a day with the cut off time 12.00pm GMT+0800 daily. If you order after the last cut off time, item will be shipped only the next working day.
2. All items must be paid in full before we process the delivery.
3. We use J&T and Ninjavan for all delivery to West and East Malaysia. The delivery charges will be shown once you check out your purchase in the shopping cart
4. Cash on delivery is available for consumers, once you place order we will need to confirm your order by Whatsapp. Therefore, you need to have full address and contact number for confirming order. Otherwise, the order will not be shipped.
5. The delivery time will be from Monday to Saturday, 9 am to 6 pm. usually it takes 2 to 5 days to arrive within West Malaysia (Peninsular), and 1 to 2 weeks within East Malaysia (Sabah & Sarawak). Delivery on business days only, excluding public holidays, depending on the business operation hours set by respective courier companies, which may be changed from time to time without prior notice.
6. To track your order status, use the "Order Tracking" link on our website by entering the Order number.
If you have any enquiries, kindly contact us.